Terms and Conditions


Overview

This website is operated by Guitareum (referred to as "we", "us", or "our"). We provide this website, including all information, tools, and services, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including additional policies referenced herein or linked via hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., providing us with the online e-commerce platform to sell our products and services to you.

Section 1 – Online Store Terms

  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state/province of residence, or that you have given consent for your minor dependents to use this site.
  • Prohibited Uses: You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction (including copyright laws).
  • Security: You must not transmit worms, viruses, or destructive code.
  • Termination: A breach or violation of any Terms will result in immediate termination of your Services.

Section 2 – General Conditions

  • Right of Refusal: We reserve the right to refuse service to anyone for any reason at any time.
  • Data Transfer: Your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.
  • Intellectual Property: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section 3 – Accuracy & Timeliness of Information

  • General Reference: Content on this site is provided for general information only and should not be relied upon as the sole basis for decision-making. Relying on site material is at your own risk.
  • Updates: The site may contain historical, non-current information. We reserve the right to modify site contents at any time without obligation to update past information. It is your responsibility to monitor changes.

Section 4 – Service & Price Modifications

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue any part of the Service without notice at any time.
  • We are not liable to you or any third party for modifications, price changes, suspensions, or service cancellations.

Section 5 – Products & Services

  • Availability & Returns: Certain items may be available exclusively online in limited quantities and are subject to return/exchange strictly according to our Refund Policy.
  • Color Accuracy: We strive to display product colors and images accurately, but cannot guarantee your monitor's display will be exact.
  • Limitations: We reserve the right to limit sales by person, region, or jurisdiction, and to limit item quantities on a case-by-case basis.
  • Discontinuation: Descriptions and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

Section 6 – Billing & Account Information

  • Order Cancellation: We reserve the right to refuse, limit, or cancel orders per person, household, or order (including those using the same account, credit card, or shipping address).
  • Reseller Restrictions: We reserve the right to restrict or prohibit orders placed by dealers, resellers, or distributors.
  • Contact Updates: If we change or cancel an order, we will attempt to notify you via the email/billing info provided. You agree to keep current, complete, and accurate account, email, and credit card information.

Section 7 – Optional Third-Party Tools

  • We may provide access to third-party tools over which we have no control or input.
  • Access is provided "as is" and "as available" without warranties or endorsements. We have no liability arising from your use of optional third-party tools.
  • Use of these tools is entirely at your own risk and discretion.

Section 8 – Third-Party Links

  • Certain content or services may include third-party materials or direct you to external websites.
  • We are not responsible for examining or evaluating third-party content and have no liability for third-party materials, products, or services.
  • Review third-party policies carefully before engaging in transactions. Complaints or questions regarding third-party products should be directed to the third party.

Section 9 – User Comments, Feedback & Submissions

  • Ownership: If you send creative ideas, suggestions, proposals, or other materials (collectively, "comments"), you agree that we may edit, copy, publish, distribute, and translate them in any medium at any time without restriction, compensation, or obligation to respond.
  • Content Moderation: We may (but have no obligation to) monitor, edit, or remove content that we deem unlawful, offensive, threatening, libelous, obscene, or infringing on intellectual property.
  • User Conduct: Your comments must not violate third-party rights, contain libelous or unlawful material, or carry viruses/malware. You are solely responsible for the accuracy of your comments.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies & Omissions

  • Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping fees, transit times, and availability.
  • We reserve the right to correct errors and update information or cancel orders if any information is inaccurate at any time without prior notice (including after order submission).

Section 12 – Prohibited Uses

You are strictly prohibited from using the site or its content:

  1. For unlawful purposes or to solicit others to commit illegal acts.
  2. To violate international, federal, provincial, state, or local laws and regulations.
  3. To infringe upon or violate our intellectual property rights or those of others.
  4. To harass, abuse, insult, harm, defame, disparage, intimidate, or discriminate.
  5. To submit false or misleading information or upload viruses/malicious code.
  6. To collect personal data of others, or engage in spamming, phishing, scraping, or crawling.
  7. For obscene or immoral purposes, or to interfere with security features.

Violation of prohibited uses will result in immediate termination of your access to the Service.

Section 13 – Disclaimer of Warranties; Limitation of Liability

  • Service Availability: We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.
  • "As Is" Basis: The Service and all products delivered are provided 'as is' and 'as available' for your use, without any representations, warranties, or conditions of any kind, express or implied.
  • Liability Limit: In no case shall Guitareum, our directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, punitive, or consequential damages (including lost profits, lost savings, or lost data) arising from your use of the Service or products. Where liability limitations are restricted by local laws, our liability is limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Guitareum, its affiliates, officers, directors, agents, and employees from any claim or demand (including reasonable attorneys' fees) made by any third party due to or arising out of your breach of these Terms or violation of any law/rights of a third party.

Section 15 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity of remaining provisions.

Section 16 – Termination

  • These Terms remain effective unless and until terminated by either you or us. You may terminate at any time by notifying us or ceasing to use our site.
  • If you fail (or we suspect you have failed) to comply with any provision, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

Section 17 – Entire Agreement

These Terms and any posted policies constitute the entire agreement between you and Guitareum, governing your use of the Service and superseding any prior agreements or communications. Ambiguities in interpretation will not be construed against the drafting party.

Section 18 – Governing Law

These Terms of Service and any separate agreements for Services shall be governed by and construed in accordance with the laws of Canada.

Section 19 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site following changes constitutes acceptance of those changes.

Section 20 – Contact Information

Questions about the Terms of Service should be sent to us using the Contact Us form.